How to Become an Operator

1. Submit Your Operator Exam Application
   • Complete the required Board Approved Pre-Operator Courses (BPC § 8565.5).
   • Log in to the SPCB online licensing system to complete your exam application, upload your pre-operator course certificates and pay the $65 fee.
2. Exam Approval and Scheduling
   • The Board will review your application. Once approved, we will send your eligibility to the testing vendor, PSI Exams (PSI).
   • PSI will send you a Candidate Handbook by mail or email (if you provided one). This handbook explains how to schedule your exam.
   • You have 6 months to schedule and take the exam. If you don’t, your application will expire, and you will need to reapply and pay the fee again.
3. Exam Day
   • Bring a valid, government-issued photo ID (like a driver’s license or passport).
4. Exam Results
   • You will get your results immediately after the exam.
   • If You Pass: You will be directed to the SPCB online licensing system to complete the license application online.
   • If You Fail: You will need to submit a re-exam application through the SPCB online licensing system and pay another $65 fee. You will have to wait 30 days before you can retake the exam.
5. Live Scan/Fingerprint Process
   • Download the Live Scan form from the SPCB online licensing system under Links & Resources.
   • Live Scan results can take 2 weeks to 2 months or more to arrive.
   • If you have already done a Live Scan for SPCB, you do not need to do it again unless your previous license was cancelled and you don’t have another active license.
6. Getting Your Operator License
   • o Fill out the Operator license application using the SPCB online licensing system and pay the $120 fee. You must upload a copy of your completed live scan form and any required training and experience documents in your online application.
   • Use DCA License Search to check your license status. You can start working as soon as your license number is issued. The physical license will arrive in 2 to 4 weeks.
7. License Denial and Appeals
   • If your application is denied, we’ll send instructions on how to request a hearing.

Send your written request for a hearing within 60 days to:

Structural Pest Control Board
2005 Evergreen Street, Ste. 1500
Sacramento, CA 95815

If you don’t request a hearing within 60 days, you’ll lose your right to appeal, and the denial will stand.